Value

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Value of using VIA·Business assessments

Running a business can be hard. Implementing change is also hard. Doing both at the same time would seem to be disastrous. Mistakes, errors, and unseen vulnerabilities are lurking. So, before taking on the challenge of improving while running a business we think you should “know the enemy“—what is the problem and how bad is it? Make better choices by seeing the “bigger” picture of what is going on.

As you compare other diagnostics, you’ll want to know if a VIA·Business assessment is worth your time, trouble and treasure:

  • Is it less expensive than others?
  • Is it faster than others?
  • Is it better than others?

Vector Reports believes the answer is yes to all three.

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Savings from using our “Advisor in a Box

We fully expect that you will receive the following savings from using the assessment diagnostic:

The diagnosis is low cost

The VIA·Business assessment provides access to national-class level business consulting advice for a fraction of what that consultant would charge. In fact, for the equivalent cost of an hour or two of that consultant’s paid time, you will receive the complete assessment experience, a customized report regarding the business’ current maturity state, an analysis of current capabilities, and up to four prioritized improvement recommendations. Obtaining a comparable package from a typical consultant could easily cost thousands of dollars.

An image of a triangle with the three corners being Quality, Cost and Schedule

The diagnosis is quick and easy

Additionally, the VIA·Business assessment helps you avoid the many costs of not knowing. Busy leaders often react to the urgent things du jour, instead of working on the important activities that build value. Leaders often say they don’t have the time to work “on” their business to improve, but with this assessment, they will.

It can be completed in as little as 30 minutes when one individual is assessing the business entity. It takes a couple of hours when assessors consist of the business team. And when the team discusses each process to reveal a true current state, it level-sets everyone, and surfaces problems early (and that saves time, too).

A VIA·Business assessment is fast. We believe there is no faster intake diagnostic available in the market that delivers this kind of value and accuracy!


The diagnosis provides a high-quality deliverable

Typically, any assessment is only as good as the assessor’s knowledge of the business being assessed. Consequently, by design, the VIA·Business assessment exposes the assessor, or the entire assessor team, to what they should know! And if they don’t know it, the process allows them to stop, learn and begin again later.

One can have confidence that the right vulnerability has been targeted to work on first—this reduces false starts and waste of limited resources.

The assessment—a virtual consulting process in itself—informs and guides even before you read your report! And while there is a chance of lying, mistake or misunderstanding, the results can be verified by matching the reported maturity ratings with the evidence used to select those ratings. One option is to use the Notes feature and require assessors to provide documentation for their selected rating, thus creating an auditable process.

Our customers tell us that the assessment results are very accurate—both revealing and guiding their next steps.

And, if you use the team approach to assess, it gets your team aligned on the same page faster with a shared understanding of the work to be done.

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Other benefits of using a Virtual Business Consultant

What you get in a targeted diagnostic report

Assessors—either taking an assessment alone or in a group session with a team of process experts—receive a valuable targeted report about their business:

  • Provides a diagnostic of your current-state
  • Starts a process improvement conversation among your process holders
  • Creates an authentic team building exercise
  • Reveals how the success of each team member depends upon the success of the others
  • Provides metrics to track performance over time by comparing subsequent assessments
  • Checks if perception bias is present
  • Helps prepare for and support an audit by entering maturity-level evidence in the Notes fields

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If you buy an assessment, you get a lot
  • The full assessor team experience
  • A customized report tailored to your unique current-state conditions
  • Recommendations on what business processes to focus upon, along with introductory steps for that particular vulnerability—attention focusing device
  • A suggested guide to the sequence of improvement efforts that have more influence for change for your circumstances
  • A baseline to check future progress

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Get started on your own DIY improvement journey
  • Helps identify and improve processes on your own
  • Helps identify the right outside help (if needed or desired)
  • If you intend to hire a business consultant, use the diagnostic to speed up the consultant’s understanding of the issues and save you money
  • If you’ve already hired a business consultant, rapidly validate their recommendations by using your assessment results as a second opinion
  • And, should that journey be larger than you can handle right now, show your assessment report to your local business support organizations and say, “I need help with …” and get access to targeted help more quickly.

Bottom line

Taking an assessment instructs business leaders, process holders, mentors, advisors, consultants, agencies, and others participating in the diagnostic that a business is an aggregation of processes that must all work in an aligned way for a business to succeed—and reveals what to do if those processes are unbalanced or misaligned.

The VIA·Business assessment report concentrates attention where the business does not do well, and may have discounted or delayed. It reveals inhibitors to success that must be changed.

In short, it helps you make a difference. It is your choice!

And, whether you use a VIA·Business diagnostic or not, we suggest you listen closely to what is actually going on inside your business as if it had a voice. Ask yourself, “What is my business telling me that I am not listening to?

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“This was enlightening in both a bad and good way … we learned we are the problem and we know what to do now!”

“Each of us knew our status, but we, as a team, did not.”

“We learned so much by this structured review.”

“We put ourselves to work!”


Declared by team members in group assessment sessions.

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Beginning a business improvement journey

Sometimes working with those process inhibitors, impediments, “not knowing,” and troublesome results can resemble feeling your way along in a dark room and not making the progress you want to achieve. A guided path forward would be helpful.

A story from

Peter M.:

Beginning a business or a business improvement journey is like walking into a dark room. You can’t see anything. You sort of shuffle your feet to not trip. The worst part is being in the middle of the space in total darkness and you have no idea what you might encounter.

It’s scary in there.

So, you ask others to come along. You join hands. One puts a hand along the wall. Another calls out, “Don’t go here.” and pulls others away in another direction. You all fumble along, never giving up, trying different ways, until you reach other side and feel a light switch on the wall. You click it and the light comes on and the path forward becomes obvious.

It is at that point, you realize that it is what you don’t know that creates fear, causes problems and can get you lost in your own thoughts. And it is the steady effort, the discipline of step-by-step action that gets you where you need to go, together. And once there, you realize what you learned along the way was not as hard as you expected after all that worry.

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